At first, ServiceNow introduced IT service management processes like Incident Management, Problem Management, Change, Configuration Management Database, and Knowledge Management. ServiceNow is a platform as a service cloud-based IT and other process management tool which automates business and enables regular people to work efficiently with the help of ServiceNow. They have 15000 employees working around the globe and round the clock. Also, it is a fortune 100 best company to work for. ServiceNow ranked 1 on the list of fortune 50 companies with long-term growth. The current CEO of the company is Bill McDermott. ServiceNow is an American software company that was founded in 2003 by Fred Ludy and its headquarters is located in Santa Clara, California, United States.
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